Viewing 15 replies - 31 through 45 (of 49 total)
  • Having the problem too, not linked to anything in particular. Disconnecting and reconnecting to WP.com works for a bit. My site is linked to wordpress.com, for what it’s worth.

    I am having this same issue. Has anyone found anything about what WordPress is doing about it?

    ya, what a pain.. It never even gave me the chance to plugin in my api.. just says “You have failed to authenticate with the WordPress.com API.”

    LOL, is this a one shot deal? Just give me the link to put my API in for pete sakes.

    I think it automatically grabs the API when you connect to WordPress.com.

    But put me down has having issues with it as well.

    A day later and it is still causing intermittent issues. If I wait a while, it resolves the problem. At least it seems that even if I can’t see my stats, the stats are still being logged. I imagine that it is an API issue on WordPress.com’s side. Maybe a capacity issue?

    I was having the issue on all 6 of my blogs where I had to disconnect/reconnect, that solved it. However, problem has come back, and now says “You have failed to authenticate with the WordPress.com API.”

    I have the same error when I click on my Site Stats.
    At one point it would work in my Global Dashboard but not on the Dashboard for my blog. But now both don’t work.
    Disconnecting and reconnecting to WordPress made no difference. Neither did deactivating and activating Jetpack.

    I have deactivated it from two of my blogs. Wish had not even tried this plugin as I lost all my old stats.

    If you keep WP-Stats installed, even if not activated, the the stats will not be lost. Also, the stats will be there if you deactivate Jetpack, then install and activate WP-Stats. Do not delete Jetpack until you do this or all the data will be lost.

    Well, I had to deactivate it on my third blog as well as I now started getting this message: “You have failed to authenticate with the WordPress.com API.”

    I was quite happy with what I had on my blogs before I got trapped into this nightmare of a plugin. Not all of us are programmers and this plugin should have not been pushed so blatantly: “it came preinstalled” on the new wordpress installation through my host.

    I am seriously disappointed. Of course I can pay $99.00 to have a smooth transition: maybe that was the reason for this product launch.

    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    They have their own support for this plugin, you should try that:
    https://jetpack.me/support/

    Contact link at the bottom.

    my site https://www.yethz.com not getting any stats anymore but yesterday it was fine…
    wordpress team should look into this jetpack plugins, that causes API errors, i can’t authenticate my api anymore…
    wordpress.com stats plugins get messed up due to the jetpack…

    i didnt install jetpack but suddenly my wordpress.com stats plugin stops working…
    what is going on here guys, please enlighten my situation..

    I have same prob and never installed jetpack so it must have messed up ALL .com stats plugin users on selfhosted. It is like they are trying to force us to use that jetpack thing or something. wish they wuld fix or tell us whats up at least!

    Today…everything work just fine on wp-stats. I didn’t make any change. I just keep trying seeing the status. Seem the problem was fixed by wordpress.com.

    I installed JetPack on two blogs. On one blog, it migrated absolutely everything and worked like a dream. I actually kind of like it.

    On my second blog, which is actually my primary blog and has a larger database, it “installed” but is showing the old stats page (refers, top links, etc) but the graph is not working. I forced a refresh, cleared cache, restarted my browser, uninstalled and reinstalled and finally tried a different browser. No go. I don’t understand what happened from one to the other.

    Prior to the issue at hand, I was using the same API key from my wordpress.com account and the WordPress Stats plugin worked just fine. I’m curious to see if the second blog is not working because they’re both utilizing the same API key. I have one last blog to install on and will report back if it magically works.

    Edit: Third blog did the very easy migrate, no problems install. Of COURSE my primary blog is the one that is jacked up. Thrilling. Unsure of how to proceed. Did contact them though. Hopefully it’s a caching issue somewhere and magics itself.

Viewing 15 replies - 31 through 45 (of 49 total)
  • The topic ‘[Plugin: Jetpack by WordPress.com] You have failed to authenticate with the WordPress.com API’ is closed to new replies.