Plugin keeps reporting Vulnerable Software even though patched

Hi @caordawebsol, could you please try triggering a manual Site Scan on all four sites via Security Dashboard > Site Scans card (click the “Scan Now” button) and let me know if the same issue is being reported on the manual scans?

Hi. All 4 sites report no issues (show a green “Clean”) however we continue to receive the emails.

Hi @caordawebsol, I see. Could you please check if you have a staging site with iTSec installed that’s still up? Cases like this could be due to an old staging/cloned site that was thought to be removed but still has remnants of itsec tables left on the server. This would still send site scan emails that may look like it’s coming from the live site. You may confirm this if you temporarily disable iTSec on your live sites and observe if you still receive the emails.

Hope this will help, and please let me know how it goes.

Hi there,

I hope the information I provided helped resolve the issue. Tracking notifications on this forum can become tricky over time, and since we haven’t received a response, I’ll mark this post resolved.

If you still require further assistance, feel free to open a new support topic, and we’d be happy to assist.

Thank you.

Yes, all sorted, thanks!