• Resolved patrichell

    (@patrichell)


    Hello,

    Do you know what could be causing the layout problem in this plugin?
    After installation and activation, when I want to add a new tab I have this strange layout.
    Screenshot:https://prnt.sc/k46SplJ2XC3H

    Wordpress: 5.9.3
    Theme: Cartel

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Bayejid Ahmed

    (@bayejid00)

    Hi @patrichell,

    Sorry for the inconvenience. It seems that your website hosting directory is a little different so the plugin assets files could not get loaded and the layout breaks.

    We would like to figure out the issue. Please create a ticket here with the necessary information so that we can review it deeply to provide a proper solution.

    Thank you so much.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    @bayejid00

    Per the plugin developer guidelines, “if you’re helping people in the free forums, you are expected to help them in the forums.”

    If you really want to move support away from the forums please note that in your plugin’s README.TXT and a pinned post in your support area on wp.org, but consider helping in the forums to help educate the community and ensure future people can find the solution without hassling you. This is COMMUNITY support and part of being a member of the community is provide support publicly and openly whenever possible

    Plugin Support Bayejid Ahmed

    (@bayejid00)

    @sterndata,

    Thank you so much for reminding the guidelines.

    We will follow the guidelines.

    Plugin Support Bayejid Ahmed

    (@bayejid00)

    Hi @patrichell,

    We have released the plugin a few days ago. Please update to the latest version or install the latest version.

    Hopefully, the issue you faced will not remain with the latest version.

    Let us know if the issue gets resolved or not.

    Thread Starter patrichell

    (@patrichell)

    Hi,

    Wow, now it seems layout looks ok.
    Now I can start and test tabs. ??

    Thank You.

    Plugin Support Bayejid Ahmed

    (@bayejid00)

    Hi @patrichell,

    Nice to hear that it works.

    Have a nice day!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Plugin layout problem’ is closed to new replies.