• Resolved turnover2

    (@turnover2)


    Hi experts ,

    please suggest how to resolve following issue, I recently noticed that there are two images being displayed on checkout page.

    After getting in contact with checkout cartflow plugin and troubleshooting we noticed the problem is from SG lazyload , I dont want to disable the lazyload as doing so is effecting the speed of the website.

    please advice how to resolve this two images at checkout page because of lazyload in SG optimisation settings ?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Simeon Boev

    (@k3llanved)

    Hello @turnover2,

    I took the time to review the issue in detail and based on my investigation I think you have another plugin or even the theme that is set to use lazyload as a feature. The image loads once via lazyload and then one more time via ls-is-cache lazyload. By any chance do you use LiteSpeed cache on your website as I strongly recommend checking the settings of the plugin for an option to disable loading cached images via lazyload.

    Best Regards,

    Simeon Boev

    Thread Starter turnover2

    (@turnover2)

    Hi Simeon,

    Thanks for your reply , as requested to check from my side, I deactivated all other plugins accept cartflow, SGoptimizer and woocommerce to see which other plugin is using same lazyload feature and also changed the theme to 20-20 and noticed problem is still exists .

    please suggest how to resolve the caching plugins bug.

    Plugin Support Dimitar Petrov

    (@demiro)

    The product images are not displayed by default on the checkout page by WooCommerce. In order to display them the themes are using different approaches or custom code is placed into the theme’s functions.php file. In your case the image is duplicated as it is additionally added by the theme or the custom code that you use.

    I have also tested on a test site using different implementations and confirmed that the Lazy load feature does not duplicate the images.

    In order to resolve the issue you should check the case with the developer responsible for the customization. If the product image on checkout is displayed by the theme, please contact the developers of that product as well.

    Regards,
    Dimitar Petrov

Viewing 3 replies - 1 through 3 (of 3 total)
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