Plugin links back to WP login page

This is normal behavior. A user needs to be logged in to pay because, well, you we need to know who is paying ?? If the user is not logged in and you visit the page, they will be directed to the log in page. The reason it works when you “view site” is because you are, in fact, logged in.

Thanks for the prompt reply Justin. I was expecting them to have to login yes, but to WordPress? That doesn’t make sense for a user who doesn’t have a WordPress account. I will load it and try it from someone else’s computer so I can see what it’s supposed to show.
Edit to clarify: I was expecting they might have to login to a Stripe account or something like that. I’ve encountered that on other payment platforms. I didn’t expect it to say log in to www.ads-software.com

• This reply was modified 6 years, 2 months ago by Annefromallover.

Hi Justin, a user tried to use the ACH payments on my page and said it also took them to a WordPress login page. Since they don’t have a WordPress account they couldn’t use the function. (It also didn’t give them an option to create an account, only to go back to the donation page). Why does it require a WordPress account? When I made my first payment with Stripe it required setting up an account with Stripe. Now I can pay with Stripe from any website by simply logging in when using their facility. WordPress isn’t a payment portal, which is why I don’t understand the requirement for this account login. And if that login page doesn’t allow for creating an account for first time users, then this function for payments are useless to these customers. The plugin certainly looks great, it might just be helpful to explain this in the description to avoid others asking the same question. (I saw it says a user has to be logged in but it doesn’t explain that it requires them having a WordPress account). Thanks for your help!

Hi Anne – This plugin does not control who registers for your site and never will. WordPress does. It’s WordPress setting. Currently this plugin does not support anonymous payments. Payments need to be associated with a user (an email address). Since all WordPress users have an email address, a payment can be, well, associated with an account (and only one).

Thanks for the explanation, I understand now that when this is used on eg. a blog with subscribers, it will mean folks are signed in. However I was using it on a nonprofit donation page created on WordPress – no email subscribers, anyone can donate.

Hi Justin, I was soo excited to find your plugin! Then I realized clients making a payment had to be logged into WP to make a payment … which makes it unusable for my purpose. Can this be deactivated by any chance?

There is no setting that deactivates it. It is possible but add this feature, however you would rely on the user entering their email or some sort of unique identifier. Make sense?

But the name of the person making the payment is already on the receipt from Stripe, no?

Huh? The receipt comes after you pay.

So events are as followed:

1) user visits ACH plugin page
2) user selects bank
3) user logs into bank (link)
4) Link created plaid –> stripe
5) user pays *This is where if the user is logged in, we know the users email address. Alternatively, we could require, say, an email field but the same user could use different emails making it hard to figure out who is paying you and for what.
6) Stripe sends receipt to the payees email address.

Understood. In my business (few payments per week, rarely the same amount, only two payments per client separated by months) the client identification is not an issue.