Plugin menu option missing from dashboard

Hi… do you have access to your File Manager by logging into your Green Geeks account cPanel? (a video).

If so, after getting into File Manager, go to wp-content and see if there is a “plugins” directory (folder). If there is, then the WordPress 4.4.1 upgrade may be a bit corrupted. This can be rectified without loss of any content.

Yes there is a “plugins” directory which was provided by Green Geeks, I did not update it when I did the manual update and the only thing in it at the moment is “akismet”.

Should I replace current “plugins” directory with the one downloaded directly from wordpress?

What did you replace when you did the manual update? These directories (folders) and files:

(folders)
wp-admin
wp-includes

(files)
index.php
wp-activate.php
wp-blog-header.php
wp-comments-post.php
wp-cron.php
wp-links-opml.php
wp-load.php
wp-login.php
wp-mail.php
wp-settings.php
wp-signup.php
wp-trackback.php
xmlrpc.php

…anything else?

I followed this process:

1. Get the latest WordPress zip (or tar.gz) file.
2. Unpack the zip file that you downloaded.
3. Deactivate plugins. Couldn’t do this because there is no Plugins menu option
4. Delete the old wp-includes and wp-admin directories on your web host (through your FTP or shell access). I’m using Filezilla
5. Using FTP or your shell access, upload the new wp-includes and wp-admin directories to your web host, in place of the previously deleted directories.
6. Upload the individual files from the new wp-content folder to your existing wp-content folder, overwriting existing files. Do NOT delete your existing wp-content folder. Do NOT delete any files or folders in your existing wp-content directory (except for the one being overwritten by new files).
7. Upload all new loose files from the root directory of the new version to your existing wordpress root directory.

Taken from here

Actually there are a couple of other files in the plugin directory:

hello.php
index.php
enhanced-admin-bar-with-codex-search.php

I’m assuming the first two are defaults. The third is a plugin I am trying to install.

Delete this one out of the folder: enhanced-admin-bar-with-codex-search.php

Deleted but still no plugin menu option

The only thing I can suggest is to replace the wp-admin and wp-includes folders again. Perhaps something got corrupted in the upload, but I use Filezilla also, and I haven’t had any problems.

I’ll give that a go and see what happens.

Someone else has suggested that I am not logging in as an admin user, but I am the only user and I’m using all the details I used for the installation. Would that make sense and is there any way I can check my user level? I’ve had a look at the list of users in myPHP admin page and I am indeed the only user listed.

Any role under admin cannot see users at all except their own profile. If you select Users and there is a link “All Users” (whether there are other users or not, it is there), then you are an admin.

If you can get to Settings and all the submenus like General, Reading, Disscusion, etc. then you are an admin. WordPress Roles

Tried replacing the wp-admin and wp-includes folders again but still no plugin option.

Yes I have the “All Users” link and it says administrator under “role” next to my name.

I can also access the all the submenus you mention under the Setting menu.

Thanks so much for your help so far by the way…

Did you check the .htaccess file in the root directory. Here is the explanation.

You’re welcome ??
…but this is a mystery (…I do love a good challenge)

Tried replacing the wp-admin and wp-includes folders again but still no plugin option.

Then replace these only:

index.php
wp-activate.php
wp-blog-header.php
wp-comments-post.php
wp-cron.php
wp-links-opml.php
wp-load.php
wp-login.php
wp-mail.php
wp-settings.php
wp-signup.php
wp-trackback.php
xmlrpc.php

Did you check the .htaccess file in the root directory. Here is the explanation.

@datzone…
Worth a try, though the default WordPress .htaccess only has the mod_rewrite module.
Where does this (in the other thread) come from?

Tried replacing the recommended files with no effect.

Did you check the .htaccess file in the root directory.

I can’t find a .htaccess file to change, where would/ should it be?