Plugin messed up site, offline, can’t login

  • Resolved BX12

    (@b-p)


    2 years, 4 months ago

    The Advanced Database Cleaner plugin messed up my Website. It has been offline all day and I can not log in.
    Is there a recovery fix or method for this?
    Privacy is needed if the Website name/URL is required.
    Thank you,
    Brad

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Younes JFR.

    (@symptote)

    Hi there,

    If you need assistance recovering your account, please email me and I will help you through the process. You can reach me at: https://sigmaplugin.com/contact

    Best regards,
    Younes

    Thread Starter BX12

    (@b-p)

    Hey Younes,
    I sent you a message at the email found at the above link you provided but never heard back from you.
    I fixed the problem by using a database backup restore feature in my host’s control panel. Site is back online.
    Brad

    Plugin Author Younes JFR.

    (@symptote)

    Hey Brad,

    Sorry about that, I was out of the office yesterday.

    I’m glad you were able to get your database up and running again. I would always recommend making a backup before deleting anything, just in case something goes wrong. That way, you can always restore from your backup.

    Best regards,
    Younes

Viewing 3 replies - 1 through 3 (of 3 total)
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