[Plugin: NextGEN Gallery] Activation issue

I am having the same problem, and the only solution I can find so far is to manually remove the plug-in via FTP.

My current problem is that getting that FTP access will be difficult, so I need some other way to deactivate the plug-in without using FTP.

I appear to be able to log-in to my backend, but I get only a white/blank screen once I log in, so I don’t have anywhere to go for deactivation.

Any idea if there is a particular URL or other method that might deactivate the plug-in?

Just on a whim, try this: log in and let it go to the white screen, then adjust the url in your address bar to

/wp-admin/plugins.php -or- /wp-admin/plugins.php?plugin_status=active

– or – /wp-admin/plugins.php?plugin_status=all

I suppose it’s unlikely that it will work, but one never knows.

That was a really great idea, but it didn’t work.

At least not in Safari on my Mac. I’m testing in other browsers now.

I tried it in a fully-reset Firefox and that didn’t work either.

Chrome shows:

HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

After reading around, my hunch is that the server needs to be upgraded to PHP5. I believe I can also solve it by deleting the plugin folder via FTP, but I am still working on getting that access. (This is a client site.) The PHP upgrade is potentially difficult for me too at this point.

I thought maybe that might be a lost cause, but worth a try anyhow. The plugin works okay for me with php5. I think you’re really going to have to get ftp access for this one. Deleting the plugin is certainly the best bet.