Plugin not activating due to fatal error

  • Resolved Saumya

    (@digitalpotatosaumya)


    4 years, 6 months ago

    My website isn’t loading because of some critical error. I debuggers and found that the issue is with Orbit fox companion. When I am trying to activate the plugin, it keeps showing me a fatal error-
    “Plugin could not be activated because it triggered a fatal error.

    Warning: require(class-autoloader.php): failed to open stream: No such file or directory in /home/u977504368/domains/themarketingpixel.com/public_html/wp-content/plugins/themeisle-companion/themeisle-companion.php on line 89

    Fatal error: require(): Failed opening required ‘class-autoloader.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/u977504368/domains/themarketingpixel.com/public_html/wp-content/plugins/themeisle-companion/themeisle-companion.php on line 89

    Can somebody please resolve this?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Vytis

    (@bvytis)

    Hi @digitalpotatosaumya,

    Thank you for using our plugin.

    This issue might be occurring due to a plugin conflict. So please deactivate all plugins and check if it resolves your issue and after that try activating the plugins one by one to find problematic plugin. Then replace it with any alternate plugin.

    You might want to back your website up before doing this, if you don’t already have a backup plugin then you can use this one: https://www.ads-software.com/plugins/updraftplus/

    Since deactivating your plugins might change the features on your website you might want to put it behind an under maintenance page. For that, we recommend this plugin: https://www.ads-software.com/plugins/under-construction-page/

    Since it’s a new plugin it most likely won’t cause any additional issues.

    Please let us know if this solved your issue.

Viewing 1 replies (of 1 total)
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