Plugin Not Compatible with OptimizePress 2 Theme?

  • Resolved mc911

    (@mc911)


    10 years, 5 months ago

    I’m just wondering, is this plugin not compatible with Optimize Press 2 theme? I have tried several plugins but majority of them didn’t work. Among the plugins that I used, I found this plugin better than the others.

    At first, the plugin was working pretty well. But all of a sudden the popup just doesn’t show up anymore.

    The first time I did was show the 2 templates for all pages and it worked fine.

    So I used the Tried-and-True template for the Homepage alone with 5 seconds time-delay, then the rest of the pages I used the Express yourself template as Embedded signup at the bottom of each page/post. But the popup is no longer showing up in the homepage and the Embedded signup is just appearing in the Blog Page and Blog Posts. Then later on the Embedded signup is no longer appearing in the Blog Page and Blog Posts anymore.

    I’ve already deactivated, uninstalled and re-installed the plugin to clear the cache but nothing happens. I get the same problem with the popup and embedded signup not showing up.

    Please help.

    Chi

    https://www.ads-software.com/plugins/popupally/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Robin

    (@rli)

    Hi Chi,

    The plugin has been working well for most themes. We have not seen any issues with Optimize Press 2 theme.

    Could you please give us the URL for a page where the popup has been setup? We can take a look and offer possible solutions.

    Best,

    Robin

    Thread Starter mc911

    (@mc911)

    Hi Robin,

    Thank you for your fast reply. The url is https://thehappinesshustler.com/home/. I tried the time-delayed popup and exit intent simultaneously and the embedded signup for the rest of the pages. It was showing up at first but now, not anymore.

    Thank you very much for your prompt reply.

    Regards,
    Chi

    Plugin Author Robin

    (@rli)

    Hi Chi,

    I took a look at your site:
    1. Popup 1 does not seem to be enabled for any of the pages. I tried the Home page, About Page, a post, but it is enabled for none of them. Could you please make sure it is enabled?
    https://ambitionally.com/popupally/tutorials/#configure-display-page

    2. For Popup 2, it seems like you have ‘None’ selected as the embedded location. Once you change that, you should see the sign up form appearing.

    Thread Starter mc911

    (@mc911)

    Hi Robin,

    I checked the configuration and it’s all enabled.

    For Popup 1, it’s enabled to show on Time Delayed popup after “0” seconds for the Home page.

    And for Popup 2, it’s enabled to show up at the bottom of the page on Embedded signup option for “About”, “Blog”, “Contact”, “Courses”, and “Work With Me” pages as well as for the 2 Blog Posts.

    They both are set to -1 days to test the option but they both are not showing up. ??

    Please tell me what next step I should do.

    Thanks in advance.

    Regards,
    Chi

    Plugin Author Robin

    (@rli)

    Hi Chi,

    It seems like you have set the home page as the Thank You page for Popup 1, so the popup will not show on the Thank You page. Please de-select the home page from the Thank You page selection and clear your cookies, and that will probably fix it. To set up the Thank You page, please take a look at the tutorial
    https://ambitionally.com/popupally/tutorials/thank-you-page-setup/

    For popup 2, I am not sure why the embedded plugin is not showing up. It could be an issue with your theme, and you should contact your developer about it.

    Robin

    Thread Starter mc911

    (@mc911)

    Hi Robin,

    Thank you for this solution. It worked! ??

    I just have another question. I setup the Popup 2 for all the pages except for the Home page. So I was expecting that the embedded signup should also be placed at the bottom of the Blog page –>> https://thehappinesshustler.com/blog/.

    I can see the embedded signup in the posts page but not in that particular link. What should I do to let it show up at the bottom of the Blog page?

    Thanks,
    Chi

    Plugin Author Robin

    (@rli)

    Hi Chi,

    Glad it is working now!

    For the embedded sign up on the blog page, it really depends on how the page is set up. If it is configured as a page, then you should see it in the Display Settings selections. Based on what I can see, that page is not selected to show the embedded popup, so it is either not selected, or it is excluded specifically.

    Also, it could be issue with the template used by that page. I would ask your developer and see how they configure the blog page.

    Robin

    Thread Starter mc911

    (@mc911)

    It’s working properly now. Thanks so much Robin! ??

    I just have a question. Is it possible to put the embedded form below the header? Is there a way that we can do that there?

    Thanks,
    Chi

    Plugin Author Robin

    (@rli)

    That feature is in PopupAlly Pro. You can sign up for the waiting list and be the first to know!
    https://ambitionally.com/popupally-pro

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Plugin Not Compatible with OptimizePress 2 Theme?’ is closed to new replies.