Plugin not Compatible with PPOM plugin?

  • Resolved hello1357

    (@hello1357)


    2 weeks, 5 days ago

    Hi, is this plugin not compatible with the ppom plugin?

    https://www.ads-software.com/plugins/woocommerce-product-addon/

    I tried using your plugin for sale prices but what happens is that on the product page the total price appears ok (calculates the sale price + additional charges from the ppom fields)

    BUT on the checkout/cart pages it REMOVES all the additional charges from the final price ! and shows just the sale product price as the total price

    this does not happen when I use woocommerce regular sale price without the plugin and the ppom fields for additional charges on a product. Any ideas?

    • This topic was modified 2 weeks, 5 days ago by hello1357.
    • This topic was modified 2 weeks, 5 days ago by hello1357.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Emily Wilson

    (@emilywil)

    Hello @hello1357

    Thank you for choosing our plugin.

    We apologize for the inconvenience.

    Yes, maybe the plugins are not compatible.

    For product addons currently the plugin is compatible with the below ones.

    Extra Product Options
    WooCommerce Product Add-Ons
    YITH WooCommerce Product Add-ons

    I hope it helps.

    Best Regards

    Thread Starter hello1357

    (@hello1357)

    Thanks, I’ve been using the PPOM plugin for years now so not looking to change that. I hope you add support and fix this bug and then they can both be used together. We had to recharge a few customers since the plugin removed part of the product cost at the checkout as I mentioned earlier.

    Best.

    Plugin Support Emily Wilson

    (@emilywil)

    @hello1357

    You are welcome.

    We will consider it but it is not in our top priority because there are most important and requested features.

    We have a custom development service and if you would like it feel free to contact us here.

    Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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