Plugin not display in Fairytale theme

Hi cmdntd,
Make sure you don’t have any other comment plugin activated ( Facebook comments, Jatpack…). If there isn’t please read this support topic, may be you miss-configure some setting: https://www.gvectors.com/questions/wpdiscuz-comment-form-is-missing/
If those don’t help then this is a theme issue, it seems they don’t use standard WordPress comments_template() function. Please ask this theme support to check this issue. There is nothing to fix in wpDiscuz files.

Yes, It’s exactly
They don’t use standard WordPress comments_template() function
But how do I config it?

Hi,

I sent to this email yesterday, but no reply.
Could you check it, and reply for me, I ‘ll send this to the reply.

My email is [email protected]

Alright, I sent.

Hi,
I can’t see any reply from you?
How do you check it, please?

Hi cmdntd,
We’ve got your email and we’ll update today, please wait.

Hi cmdntd,
We checked the Fairytale theme. This theme doesn’t use WordPress standard functions for comments. That makes impossible to use it with wpDiscuz. This theme have not been written according to WordPress theme codex. There is nothing to fix in wpDiscuz files, you should contact to this theme developers and ask them to make their theme better.

Hi,
I connected to theme support agents, but they can’t modify this.
I could find where to replace all of comment section. Could you help me with a function of wpDiscuz to insert? (If this use default wordpress comment, I think we need to include some wordpress function).

Hi cmdntd,
In the post and page template files (single.php, page.php loop-content.php, content-loop.php … ) should be located comments_template() function wrapped in a div, something like this:

<div class="comments-area" id="comments">
   <?php comments_template(); ?>
</div>