Plugin Not Firing Correctly for Cart or Checkout Pages
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Hi,
I’ve got your plugin installed and integrated with my Google merchant account. It seems to be working OK on general site pages and on product pages; The Dynamic Remarketing ads are displaying correctly and when I go into my Adwords account and look at Interests and Remarketing on the Display Network tab of the Dynamic Remarketing campaign I can see a list of “General Visitors” and “Product Viewers” both of which are gaining impressions and clicks. However the lists in Adwords of “Shopping Basket Abandoners” and “Past Buyers” have not received a single impression, click etc (everything is 0).
I know that in the past few weeks since I’ve had the campaign running and the code in place there has definitely been many visitors who have put items in their cart and then abandoned the shopping process so this would seem almost certain to me that the plugin is not correctly registering on the cart or checkout related pages.
If I view the source code of any of those pages I can see the tag is in place with all the correct parameters e.g. for the cart page:
<!-- Google Code for Dynamic Retargeting --> <script type="text/javascript"> var google_tag_params = { ecomm_prodid: ['woocommerce_gpf_343'], ecomm_pagetype: 'cart', ecomm_totalvalue: 394.99 }; </script> <script type="text/javascript"> /* <![CDATA[ */ var google_conversion_id = 1024989394; var google_custom_params = window.google_tag_params; var google_remarketing_only = true; /* ]]> */ </script> <script type="text/javascript" src="//www.googleadservices.com/pagead/conversion.js"> </script> <noscript> <div style="display:inline;"> <img height="1" width="1" style="border-style:none;" alt="" src="//googleads.g.doubleclick.net/pagead/viewthroughconversion/1024989394/?value=0&guid=ON&script=0"/> </div> </noscript>
So the only reason I can think why the remarketing lists aren’t being populated is there is a problem somewhere else in the setup. I know our product feed is OK because I have a functioning and successful Google Shopping campaign running.
Does anyone have any ideas as to how I can try to fix this??
The site is acdctv.co.uk please let me know if you need any other details.
https://www.ads-software.com/plugins/woocommerce-google-dynamic-retargeting-tag/
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