Plugin not sending data

  • Resolved philldromgool

    (@philldromgool)


    2 years, 1 month ago

    I have installed this plugin but am not getting any data. I’ve not been getting any data in Analytics since changing from UA to GA4., its driving me nuts.

    The page I need help with: [log in to see the link]

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  • Hi @philldromgool

    With GA4 Analytics enabled there is no further configuration required other than to enable the Enhanced eCommerce settings within the WooCommerce Google Analytics Integration plugin.

    I have this enabled using GA4 on one of the test sites I use for testing analytics and the eCommerce data from my site is being passed correctly to Google Analytics. The version of the WooCommerce Google Analytics Integration installed on my test installation is the latest version of the plugin.

    Image Link: https://cloudup.com/ce2xnoGeKOH

    I’d suggest using this information to test your particular site using the Google Tag Assistance tool. There could be many reasons your site may potentially not pass data to Google from incorrect tag code, something blocking the tag code like a theme or a plugin conflict etc.

    https://woocommerce.com/document/google-analytics-integration/#testing-analytics

    I hope this helps.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

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