plugin not showing

  • Resolved dardeez200

    (@dardeez200)


    3 years, 3 months ago

    Hello support,

    the plugin show on the back end but not on the front end of my site anymore

    how can I fix this ?

    Thanks,

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author M Asif Rahman

    (@asif2bd)

    Can you flush the cache of any caching plugin you use, and also regenerate the notice from NotificationX, follow this.

    As this is a massive update, for some users its happening because of cache, we are very sorry for this, but we are here to help.

    Thread Starter dardeez200

    (@dardeez200)

    hello,

    I did what you said but still the same problem, not showing in front end.

    Is there something I need to do from the hosting side ?

    Thanks you,

    Thread Starter dardeez200

    (@dardeez200)

    ???

    Plugin Author Rafin

    (@rafinkhan)

    Hi @dardeez200,

    We will have to investigate your website to see what’s actually happening. Can you please create a support ticket here

    We will check and get back to you, don’t worry.

    Thank you!

    Plugin Author Rafin

    (@rafinkhan)

    Hi @dardeez200,

    I hope you are doing well. We haven’t heard back from you through the support ticket you have created.

    Has your issue been resolved yet? If not, can you please get back to us?

    Thank you!

    Nevermind, just cache.

    • This reply was modified 3 years, 2 months ago by killjack.
Viewing 6 replies - 1 through 6 (of 6 total)
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