Plugin not visible in frontend

  • Resolved spyrosg

    (@spyrosg)


    6 years, 11 months ago

    Hello and thank you for your time reading this first of all.
    Strange thing is that even when i install the plugin its not visible in the checkout page.I mean there is nothing there.I tried changing themes,disactivate all plugis but still nothing.Its a very weird problem maybe you can help me with it?

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi there,

    Make sure that you have your Merchant ID information matching in your plugin and with Paypal Braintree, and that it is enabled. As this type of issue can be related to a theme or plugin conflict, tt is good that you tried changing themes and deactivating all plugins. Can you post your WooCommerce Status here so that we can take a closer look? It is located under WooCommerce > Status.

    Thread Starter spyrosg

    (@spyrosg)

    Hey there,thanks for your answer.I havent enabled the Merchant ID at all or even made an account with braintree so maybe that would be it.I just wanted to see how it looks first on my checkout and work on the css a little bit.I will do it and come back at you if there is still a problem.I will update the status as resolved and if the problem insists i will create a new one.

    Thread Starter spyrosg

    (@spyrosg)

    Hello again.Well i did create a sandbox account with braintree and with my current theme it does show a little bit in the checkout frontend.A little bit meaning there is no vertical scroll in the page css is all messed up and when you click on the credit card you don’t get anything.I changed to default theme and seems to work fine so i guess there is a conflict with my current theme.Maybe you have any suggestions on how to solve this?Thank you so much for your time.

    AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there again!

    Unfortunately, we’re not really able to help with styling for 3rd party themes, but if you contact the theme developer, they might be able to help you out with that!

    Hopefully that helps! Have a great one!

Viewing 4 replies - 1 through 4 (of 4 total)
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