Plugin not work with new orders

  • Resolved berlay

    (@berlay)


    1 year, 2 months ago

    Hello, i installed this plugin today. It works well for old orders and renumbers them, however, it is not working for new orders.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Same here.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi berlay,

    Thanks for reaching out.

    We couldn’t replicate the issue on our end. Kindly share the below-mentioned information to have a better understanding of the issue:

    1. Your WooCommerce system status report (WooCommerce>status>system status report).
    2. Please share the screenshot of the WooCommerce order listing page.
    3. Screenshot of the plugin settings page (WooCommerce > Settings > Sequential Order Number > Settings).
    4. Confirm that you have placed this order using the default WooCommerce checkout scenario.
    5. Also, please make sure that you are not using any custom code snippet to alter the default WC order numbers.

    Looking forward to hearing from you.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi?berlay,

    As we did not receive any response or follow-up questions from you, we will assume you got the plugin working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
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