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  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @akash000ahammed

    I am sorry to hear you are having an issue with our plugin. We will do our best to help you out here.

    When PayPal rejects a payment, an error like this will be displayed in the checkout:
    [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. [https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS](https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS)

    This error can trigger when incomplete address details are sent to PayPal and provide a bit of context for a developer, but as with you, the description can be improved. We are working on getting this upgraded and improved. Please check again that all details in the WC form have been filled in in order to move past this error.

    One other instance we saw for this error is for countries such as Ireland or the United Arab Emirates that do not require a zip code. The lack of zip code in the checkout causes a MISSING_SHIPPING_ADDRESS API response. We are working to put a fix for this in place that will be made available in hopefully the next release. Please let me know if this is also valid for your situation.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @akash000ahammed

    this issue should be completely resolved with our 1.6.2 release. I will mark this thread as resolved. Please let us know if you are still facing any issues.

    Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)
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