Plugin not working

  • Resolved shubhamjstechalliance

    (@shubhamjstechalliance)


    3 years ago

    I am using wordpress 5.6.6. I am using the free version of the plugin just to check.
    I go to the Serial Numbers menu and click on Add new button. It shows me a page to select the product and add the serial numbers and other options. I already have so many products but when I search it by name it shows me no results found.

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  • Hello @shubhamjstechalliance,

    Just wanted to say a quick thank you for being our valued customer. We take all customer inquiries, requests, and comments seriously and do our best to help in whatever way possible.

    This issue can happen due to plugin script conflict with your website’s other scripts that load on admin. If you can provide a screenshot of your console when searching, it would be easier for us to find out the issue.

    We also suggest you contact our live support for immediate assistance. We value your business and look forward to serving you. Please write to us anytime if you need help with another request in the future.

    Regards,
    PluginEver Support Team

    Hi @shubhamjstechalliance,

    Just checking on this. Do you still need assistance here? I’ll close this ticket for now but if you still need assistance with it, please reopen it and I’ll happily assist you.

    If you have other issues, you can open a new ticket and I’ll help you there too.

    Thanks for using WooCommerce Serial Numbers. Have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)
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