• jejonesjnr

    (@jejonesjnr)


    This plugin has stopped working with the latest version of Elementor (3.27.3) and Elementor Pro – 3.27.2 (For me anyway)

    Once I reverted back to E-Pro 3.27.1, it works again

    • This topic was modified 4 weeks ago by jejonesjnr.
    • This topic was modified 4 weeks ago by jejonesjnr.
Viewing 14 replies - 1 through 14 (of 14 total)
  • I also have this issue with Elementor (3.27.3) and Elementor Pro – 3.27.2.
    Rolling back to 3.27.1 helped.

    Plugin Author crazypsycho

    (@crazypsycho)

    We will have a look on it. Possibly something changed in Elementor and its actually not compatibly at the moment.

    Plugin Author crazypsycho

    (@crazypsycho)

    Can you give some more details? Can you still setup the conditions in the editor and its just did nothing, or are also the settings gone?

    Thread Starter jejonesjnr

    (@jejonesjnr)

    All the conditions as still there to select. They are just being ignored in the latest version of Elementor Pro.

    Yes, it all works fine in the Elementor editor. The problem I’m seeing is that the conditions are not working on the front end. We have many conditions on our site to only display elements when conditions are met. None of the elements are showing anymore, under any condition.

    Plugin Author crazypsycho

    (@crazypsycho)

    Currently we cannot reproduce the issue. Maybe it is a conflict with an other plugin or some setting in elementor.

    Can you activate the debug-mode in a not working condition and copy the result of it here?
    And can you please go to Elementor/System Info and copy the list of installed plugins and enable experimental features?

    Thread Starter jejonesjnr

    (@jejonesjnr)

    I am exactly the same as @jeswd . The conditions are being ignored in all cases.

    @crazypsycho thanks for checking.

    I did some testing on a fresh WP install with only the following plugins:
    Advanced Custom Fields PRO
    Version: 6.3.12
    Author: WP Engine

    DynamicConditions
    Version: 1.7.4
    Author: RTO GmbH

    Elementor
    Version: 3.27.3
    Author: Elementor.com

    Elementor Pro
    Version: 3.27.2
    Author: Elementor.com

    The issue only occurs when using ACF fields as the dynamic tags.
    The specific ACF field type I tested on was a true/false field. I also tested a text field, and it worked fine, so it only seems to be an issue with the true/false field as far as I know.

    • This reply was modified 3 weeks, 4 days ago by Jesse Sugden.
    Plugin Author crazypsycho

    (@crazypsycho)

    Thanks for this information. With a true/false field I get a fatal error.
    But I get also a fatal error without dynamicconditions when using a true/false in a text-widget.
    So it seems to be an issue in elementor pro.

    Ah, ok. Thanks for looking into it. Yes, it sounds like an Elementor issue. I will get in touch with them.

    Thread Starter jejonesjnr

    (@jejonesjnr)

    Thanks for the response.
    You are indeed correct, the true / false field seems to be the only one causing an issue.
    I’m not convinced Elementor will be in a hurry to resolve this but I can hope.

    @jejonesjnr I got in contact with Elementor and after going up a few support levels, they said:

    “please keep in mind that it is related to a known issue. Our developers are aware of this and are working on it. A full report has been created and the priority of this task has been set high. This means it is already in the process of resolving this issue and therefore the fix should be available in 3.27.3 version.

    Although we are unable to provide a definite ETA, you can keep an eye on our changelog to know when this is fixed: Changelog of Elementor

    We are doing our best to have a stable and well-tested product as much as possible. Glitches like this simply happen and we are terribly sorry for this and for any inconvenience you may have because of this.”

    Hopefully we’ll get a fix soon!

    Plugin Author crazypsycho

    (@crazypsycho)

    I have also reported that issue on github.
    https://github.com/elementor/elementor/issues/30170

    Thread Starter jejonesjnr

    (@jejonesjnr)

    Thankyou to you both for attempting to get a resolution.

Viewing 14 replies - 1 through 14 (of 14 total)
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