Plugin not working

  • Resolved murokoma

    (@murokoma)


    12 years ago

    Hi,

    I’ve purchased a license of this plugin, however only after that I realized that it doesn’t really work.

    When I select some text and play around with the settings, I see font changes.

    However, when I either save or switch to html and then back, the font is back to how it was before.

    I don’t know if this has anything to do with it, but I don’t see the options shown in the first screenshot (
    https://screencast.com/t/7wtzKqa8P) – the dropdow that says “page title”, the three preset buttons, the “pick elemetn” select etc..

    I only see the settings for the font, like here: https://screencast.com/t/7Akg9nFxLsU

    I’m working with the latest versions of WP (3.4.2) and the plugin (4.9.3)

    Thanks for your help!
    Rob

    https://www.ads-software.com/extend/plugins/font/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author killerdeveloper

    (@killerdeveloper)

    Hi Rob,
    What browser are you using?
    Do you see any errors in the console?

    best regards,
    Pawel

    Thread Starter murokoma

    (@murokoma)

    Hello Pawel,

    I tried IE (9) and FF (latest), both don’t work.
    I don’t see any errors in the console, no.

    If I can provide you with anything ellse that could help (admin access etc.) please let me know!

    Thanks for your help Pawel!
    Rob

    Thread Starter murokoma

    (@murokoma)

    Hi Pawel,

    I followed the standard procedure of deactivating all themes and plugins and re-activating them.

    Turns out an incompatibility with “Shortcodes Ultimate” caused the issue.

    After deactivating SU, it’s working now, except for one issue – but I’ll open another ticket for that.

    Cheers,
    Rob

Viewing 3 replies - 1 through 3 (of 3 total)
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