Plugin Not Working

  • Resolved pingpongrob

    (@pingpongrob)


    4 years, 5 months ago

    Hello Support,
    I have an up to date Woocommerce site with the afterpay plugin installed and activated. I have also activated the afterpay payment method on the woocomerce/settings/payment.

    The Afterpay option does not show up on the checkout page.
    I have tried the Storefront Theme, but it still doesn’t show.
    I have disabled other payment options, but it still doesn’t show.

    If you could please give me some tips as to where to look to make this plugin work.

    Thanks in Advance

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Afterpay

    (@afterpayit)

    Hi @pingpongrob,

    Thank you for your message.

    The team did an initial investigation and the Afterpay option seemed to be showing up properly on the checkout page in the website provided above.

    The team would be happy to assist with further investigation. If the issue persists, please submit a dedicated support request from the Afterpay Help Centre here:

    A team member will then reach out to you within 1 business day.

    Thank you.

    • This reply was modified 4 years, 5 months ago by Afterpay.
    Thread Starter pingpongrob

    (@pingpongrob)

    Thanks for the response. I went thru some other threads and found that our currency converter was the problem. All good now.

Viewing 2 replies - 1 through 2 (of 2 total)
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