Plugin not working

Hello @bintihijabi5,

Thank you for reaching out to us.

Can you please make sure that the WP Cron is working on your site? If you have disabled it, then you need to add it externally.
Here is the doc for reference:
https://cartflows.com/docs/abandoned-orders-not-capturing/

Are you able to send the test email from the email templates?
Have you installed any SMTP plugin to send the emails?
Here is the doc for reference:
https://cartflows.com/docs/recovery-emails-not-sending/

Let us know how it goes.

Hello @bintihijabi5,

Since we haven’t heard back from you here,

We are going to go ahead and close out this thread. Feel free to start a new thread if you have further issues.

Thanks! ??

.

• This reply was modified 4 years ago by CartFlows Team.

Hi @cartflows,

What is the Command to key in for setting up Cron job?

Please advise, thank you.

Hello There,

Please refer to the below doc that might help you to resolve your query.
– https://encode.host/knowledgebase/154/How-to-replace-WordPress-cron-with-a-cron-job-in-cpanel.html

Please feel free to open a new ticket if you have any questions.