Plugin Not Working At All After Update

  • Resolved joyk

    (@joyk)


    8 years, 5 months ago

    After the first recent update, the plugin stopped working. After the second update, the pin it button was only showing up on horizontal images and not the vertical images I designed specifically for Pinterest. And now after this third update, there is no pin it button showing at all.

    I’ve tried clearing the cache, and that didn’t work.

    Can you please help me? I’m so sad that this plugin isn’t working. Before the first recent update it was working perfectly and I was so happy with it!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author mrsztuczkens

    (@mrsztuczkens)

    Hey @joyk,

    what’s the url of the website?

    Thread Starter joyk

    (@joyk)

    https://www.artfulhomemaking.com/

    I’d appreciate any help you can give me! @mrsztuczkens

    Coffee and Brunch bcn

    (@coffee-and-brunch-bcn)

    I have exactly the same problem. With the update the plugin doesn’t save the settings anymore.

    My sites are:
    https://www.coffeeandbrunchbcn.es
    https://www.coffeeandbrunchbcn.com

    It’d be great if you could help.

    Thanks a lot!

    Thread Starter joyk

    (@joyk)

    Hi @mrsztuczkens,

    I was so excited when I saw you had a new update for the plugin. Unfortunately, it’s still not working for me. I updated the plugin and then cleared my cache, but it’s still not showing up at all.

    The interesting thing is that I’m seeing different things with different browsers. With Chrome and Brave there is no pin it button at all. With Firefox the button is only showing up on square images, not on the vertical Pinterest-friendly graphics I really want them on.

    Is there anything I can do to fix this?

    Thanks for your help,
    Joy

    Plugin Author mrsztuczkens

    (@mrsztuczkens)

    Hi @joyk,

    sorry, it took a while to figure out what’s the issue here. Please go to setings, to the visual tab, change a setting or two (e.g. change margins to 21px) and just save the settings. Let me know once done. There’s an issue with settings values in the database that messes up the plugin. Saving settings might fix that.

    Plugin Author mrsztuczkens

    (@mrsztuczkens)

    Hey @coffee-and-brunch-bcn,

    please start a new topic. Also, please open plugin’s settings in Chrome, activate Developer Tools (https://developer.chrome.com/devtools), switch to Console tab and reload the page. Then please paste a screenshot of what shows up there (likely some errors).

    Thread Starter joyk

    (@joyk)

    @mrsztuczkens THANK YOU SO MUCH! It worked!

    I really appreciate your help, and I’m so very thankful to have my pin it buttons working again! Thanks again!

    Joy

    Plugin Author mrsztuczkens

    (@mrsztuczkens)

    @joyk You’re welcome ??

    After the upgrade to 2.0.2 I no longer have images front page post intros, but the images are there in the posts themselves. Is there a setting I have to change with the upgrade please?

    Thanks,
    Simon.

Viewing 9 replies - 1 through 9 (of 9 total)
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