Plugin not working in footer, side, or anywhere

  • Very strange. Installed plugin, configured. Added to show at the end of every page. Configured. Also wanted the float on the right middle side. Not showing at all. Using the free version to test.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor socialtech

    (@socialtech)

    Thank you for reaching out!

    Could you please clear cache? By that, I mean…

    · The browser cache, see https://www.solutionbay.com/solutions/dont-know-how-to-clear-the-cache-1

    · Please also check if you have a cache plugin installed. If so, please disable it temporarily, and check if it’s ok now

    Thread Starter veehikle

    (@veehikle)

    Tried – disabled a plugin called P3 performance Plugin – version 1.5.3.9 | By GoDaddy.com | View details. Cleared cache. No luck

    Plugin Contributor socialtech

    (@socialtech)

    Ok… that looks like an issue with your theme. Do you have the opportunity to temporarily switch to another theme, just to see if your theme is causing the issue?

    Thread Starter veehikle

    (@veehikle)

    We tested with another theme and still a problem. Then deactivated SMUSH plugin as well. Still not fixed.

    Are you trying to add them on a page, or a post?

    Which selections did you make exactly? Do you have a screenshot?

    Thread Starter veehikle

    (@veehikle)

    Set them up to scroll on the right center of page and post and to also pop up at the user reaches bottom of post or page. I also just added your widget to the footer right template. Nothing.

    Very strange… can you send screenshots of your selections in the backend?

Viewing 7 replies - 1 through 7 (of 7 total)
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