Plugin Not Working on thank you page

Or we have also this error, it depends
https://ibb.co/rwbvB5v

Hi, please could you share a screenshot of your plugin settings?

Hi Yes of course :
https://ibb.co/RCVh1T7

Thank you @calyweb

I have had a look on my testing site and cannot seem to replicate the problem. I would try placing an order on your site to see if I can find the problem, but I don’t want to do that without your permission as it looks like a live site.

Am I allowed to place a test order on your site and select Bank Transfer as the payment method?

Hi,
Yes you can do that

Thank you @calyweb

I have just placed a test order, and all of the code required to display the opt-in is there in your page source, exactly how it should be.

I did get the 404 error in the JS console though. Could I just check that your web address matches your Google Merchant Center settings and is also verified in Google Merchant Center? You can check this here: https://merchants.google.com/mc/settings/website

It should look like this: https://ibb.co/dKF1Nwp

Hi,
We have checked, we had a problem with the website validation, it’s now okay, but nothing is showed at the end… In fact nothings changed in frontend except that we don’t have the console error message now
Can you check ? With a test order ?
Many thanks

Oops sorry, in fact we still have the console error :
https://ibb.co/0YBfjkn
Merchant Center :
https://ibb.co/XFQXNJL

Hi,
Do you have any news ?

Many thanks

Hi @calyweb

Sorry, I have been busy sorting out VAT on my own store for the changes due to Brexit, so haven’t had chance to look into this properly the past week.

I’ve just placed a test order again, but this time the plugin code isn’t showing in your source code. Is the plugin still active?