Plugin Not Writing To Directory

  • I receive the following error when trying to edit my current rotator on OfficialMagicPg.com

    “An error was returned while making a WordPress Connection API call. Details (loc=config):

    Specified location is not writeable. Please double-check that 777 write permissions are fully enabled on the wp-content/uploads/EasyRotatorStorage/ directory.”

    I did confirm the corresponding folders were writable and also performed an un-intsall and re-install of the plugin but no success. Please advise.

    https://www.ads-software.com/extend/plugins/easyrotator-for-wordpress/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author DWUser

    (@dwusercom)

    Hi,

    This error specifically indicates that a folder in the wp-content/uploads/EasyRotatorStorage/user-content/ director is not writeable to PHP. Please double-check that 777 permissions are recursively applied to that folder and all subfolders.

    Sincerely,
    Drew O’Neill
    DWUser.com Support

    Thread Starter OfficialMagicPgCom

    (@officialmagicpgcom)

    Drew,

    Thanks for following up, I have applied 777 file permissions to all folders and sub-folders to no avail. Could you possibility list the group of folders that require the 777 permissions so I can check?

    Plugin Author DWUser

    (@dwusercom)

    Hi,

    I think it would be best if you opened a support ticket and sent temporary WordPress dashboard and FTP credentials; then I’ll be able to check your permissions as well as attempt to reproduce the problem.

    Sincerely,
    Drew O’Neill

    What ended up being the problem? I’m seeing the same error message. Yes, I’ve set the directory permissions to 777.

    Plugin Author DWUser

    (@dwusercom)

    Hi @pondertheweb,

    I’m sorry you’re experiencing trouble. Hopefully @officialmagicpgcom will write back, as I’m not sure what the direct resolution was to this issue.

    Sincerely,
    Drew O’Neill

    Thread Starter OfficialMagicPgCom

    (@officialmagicpgcom)

    Hey guys,

    Our PHP handler is SuPHP, so we ran a permissions check and fix to ensure permissions are proper.

    After this was done, things seemed to work normally. I hope this helps.

    Okay. It turned out to be a subfolder permission issue. All is well. Thanks you both for responding so quickly.

    I’m hosting at WP-engine and they keep permissions locked down to ensure security. The plugin was working well until the last wp upgrade.

    Is there any reason that 777 permissions are needed for the software to run? Isn’t that inherently insecure?

    Is there a workaround to allow 775 permissions for the plugin to run?

    Plugin Author DWUser

    (@dwusercom)

    Hi,

    It depends on what user on the server owns the wp-content/uploads/ folder. In the standard configuration, the apache or nobody user owns that folder. Regardless of who that user is, it must have write permissions on the folder and all subfolders. 776 permissions are sufficient and safer, but the important thing is that the write bit (2) is on.

    Please let me know if you have any other questions.

    Sincerely,
    Drew O’Neill

Viewing 9 replies - 1 through 9 (of 9 total)
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