[Plugin: (NOW 3D!) Super CAPTCHA Security Suite] WPMU Super CAPTCHA block all new registrations, how

  • Really liking the plugin for blocking bots, but unfortunately we’ve also had over 300 legitimate users blocked. It seems any user that used the registration page instead of Facebook (WP-FB Autoconnect) was blocked and not added to the user list. I am able to see in the log who was blocked, but there is no unblock option that seems to restore these new accounts.

    Please get back to us on this issue, as we are missing out on hundreds of users that we probably won’t get to register again.

    Your help is most appreciated

    Alex

    https://www.ads-software.com/extend/plugins/super-capcha/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Kandaio

    (@kandaio)

    I’ve done some additional digging, and it appears all the blocked signups are still in the database under wp_signups, but are not enabled. Is there a quick easy way to activate those users? When I use the “unspam” tool in your log function it does not seem to work.

    Thread Starter Kandaio

    (@kandaio)

    Never mind I figured out an alternative to activate those blocked accounts, still super captcha is blocking new user registrations however.

    Plugin Author leewells

    (@leewells)

    Hi Kandaio,

    Sorry for the slow response if you need you can email our support using that first word combined with the domain name that the plugin links to.

    To answer your question, FB Auto-Connect may use the registration module, I’m not sure, but if it does, it will not work with with Super CAPTCHA for the simple reason that we have no way of knowing what program is sending the registration details through the hooked functions unless FB Autoconnect actually bypasses these hooks.

    It will not block legitimate signups from the registration form though and the most we have seen in complaints is some of the distortions that can be stacked with other distortions to be made nearly unreadable. You can make this as plain and as easy as you like and still keep it 100% secure from bots — that is the beauty of this CAPTCHA is that it is the ONLY CAPTCHA that is 100% effective against OCR software.

Viewing 3 replies - 1 through 3 (of 3 total)
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