• Resolved rlgibs

    (@rlgibs)


    Hi,

    I lost the comments on my WordPress Blog. I would like to replace it with the encrypted backup by Online WordPress I had sent to me via email prior to the loss. I have updated WordPress and my theme since the loss.

    I had to ftp the encrypted backup to the file suggested in the dialogue box. It appeared in the list. When I added the key/code, I get the following error message:
    The backup could not be decrypted; the encryption details specified were incorrect.

    I have tried several times, including copying and pasting from the original dialogue box where I typed the code (it was still visible). It was exactly what I wrote down.I typed it by hand. I tried all the different encryptions.

    Any advice would be greatly appreciated.

    https://www.ads-software.com/extend/plugins/wponlinebackup/

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