Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jason Coleman

    (@strangerstudios)

    An email is sent 7 days before expiration. Users can checkout with that membership again before the expiration.

    I’m working on a proper “extend” which would add the new membership time after the current period instead of starting fresh.

    Stay tuned to the PMPro blog for updates on that:
    https://www.paidmembershipspro.com

    Thread Starter fxfuture

    (@fxfuture)

    Thank you but there seems to be an issue with expiring membership.

    I’ve just edited the membership expiry date for a user to a date in the past, and the user still has access to restricted content and on their account page it still says their account is active even though the expiry date shown is in the past.

    Shouldn’t it say something like… Your membership has expired. Renew now

    Also, is there a way to customize when the reminder email is sent out and the content of it?

    Plugin Author Jason Coleman

    (@strangerstudios)

    The first check tests if their account is going to expire within 7 days. If it is an email is sent.

    You can copy the /emails/membership_expiring.html file into your active theme and rename it “membership-email-membership_expiring.html” and it will be used instead of the default template for that email.

    The second check tests if the membership is already expired and will cancel the membership and send the /emails/membership_expired.html email.

    So if you set the expiration in the past, the next time the cron is run, that user’s membership should be cancelled and they’ll get that email.

    You may want to just change the membership level to “none” via the admin to cancel someone immediately.

    There is currently no way to change how long before the expiration warning is sent.

    I’ll double check that this is all working and look into adding a filter to change how long before the expiration warning is sent.

Viewing 3 replies - 1 through 3 (of 3 total)
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