The devs have day jobs and features to release. Sorry you feel that way about the forums. It’s a complex plugin and can be a challenge for beginners to wrap their mind around.
We’re not ignoring anyone — we’ll get to each question as soon as we can.
We try as much as possible to help users get started. There are tutorial videos (see the User Guide) and other quick-start guides. There are other tutorials floating around by community members… Google “Mike van Winkle”. But you’re right… it’s harder to get started than it should be. We’re working on that.
Regardless of your frustrations, please remember that this is (and will remain) free software. Treat it as such. When you rate a plugin, you’re rating the plugin itself (quality, usefulness, lack of bugs) and not the support or lack thereof.