Plugin Preventing Access As An Administrator

  • ResolvedPlugin Author Steven Ayers

    (@stevenayers63)


    1 year, 5 months ago

    Support request by: samba brav

    hi your plugin prevents me from connecting to my site as an administrator how to deactivate it please with its admin root list etc…

    The page I need help with: [log in to see the link]

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  • Plugin Author Steven Ayers

    (@stevenayers63)

    Samba,

    I do not believe that it is my plugin that is preventing you from gaining access. You have a fatal error on your site:

    Fatal error: Cannot redeclare wp_add_global_styles_for_blocks() (previously declared in /home1/yeurevp3/public_html/wp-includes/global-styles-and-settings.php:297) in /home1/yeurevp3/public_html/wp-content/plugins/gutenberg/lib/compat/wordpress-6.1/get-global-styles-and-settings.php on line 11

    This error is due to the “Gutenberg” plugin. You may want to disable that plugin by renaming the plugin folder /home1/yeurevp3/public_html/wp-content/plugins/gutenberg/ to /home1/yeurevp3/public_html/wp-content/plugins/_gutenberg/

    Renaming the specific plugin will automatically disable it. This is the same for WP Security Safe as well. If you need to disable the security plugin, rename the plugin from “security-safe” to “_security-safe”. I would try disabling the Gutenberg plugin first. You don’t need that plugin, as WordPress has Gutenberg built-in now.

    Please let me know if you could get into the site and what the solution was.

    -Steven

Viewing 1 replies (of 1 total)
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