Plugin prevents saving posts & pages

  • Resolved Eli

    (@realact)


    1 year, 8 months ago

    For almost a month now, I have been experiencing an issue with my website where after finishing editing posts or pages, and clicking “Save” or “Publish”, I would see a red banner on the top with the following error message:

    Updating failed.

    Regardless of the error, It would still save the main area of the page/post, but things such as featured image, tags and other info would not be saved.

    After 2 hours of troubleshooting, I found out this plugin is the one causing the error.

    Can you please fix this issue?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author frankopazo

    (@frankopazo)

    Hi Eli,

    We really sorry for the inconvenience.

    Please send a message to [email protected] so we can debug further.

    Once fixed we will be sharing the solution here, either a plugin conflict or an update to fix the issue.

    Waiting for your ticket, please quote this link.

    Thank You

    Thread Starter Eli

    (@realact)

    I have submitted the necessary information.

    Thank you.

    Plugin Author frankopazo

    (@frankopazo)

    Hi Eli, we have pushed an update on the plugin to fix the issue.

    Thank you for your report and your patience while we solve it.

    Regards

    Thread Starter Eli

    (@realact)

    @frankopazo awesome. Thank you very much.

Viewing 4 replies - 1 through 4 (of 4 total)
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