Plugin reports a unit price in the cart instead of a price per multiple

Hi,
What is the URL of the website?

Hi,

My website is not online yet, he’s on a maintenance mode. I can give you access code. How can we continue the discussion in private ?
Thks

Hi,
It’s not possible, can you take screenshots of the issue?

Hi,
here are the captures of the ordering process. In the meantime, the plugin no longer reports the configured quantities at all.

https://lafleuretlelion.fr/wp-content/uploads/2022/10/Capture1.jpg
https://lafleuretlelion.fr/wp-content/uploads/2022/10/Capture2-scaled.jpg
https://lafleuretlelion.fr/wp-content/uploads/2022/10/Capture3.jpg

Thanks a lot for your help,
Lolo

Hi,
Which theme and plugins are installed?
Please try to use the following plugin for Quantity Buttons:
https://www.ads-software.com/plugins/qty-increment-buttons-for-woocommerce/

Hi,

Theme:
– the7

Plugins:
– code embed
– Cookie Notice & Compliance for GDPR / CCPA
– Custom Product Tabs for WooCommerce
– Customizer for WooCommerce
– Duplicate Page
– ELementor
– Elementor pro
– Facebook Chat Plugin – Live Chat Plugin for WordPress
– Flexible Checkout Fields
– GA Google Analytics
– Instant Articles for WP
– Jetpack
– Mailpoet
– Members
– PDF Invoices & Packing Slips for WooCommerce
– SSL Insecure Content Fixer
– The7 CLI
– The7 elements
– TI WooCommerce Liste d’envie
– TinyPNG
– woocommerce
– WooCommerce Advanced Product Labels
– WooCommerce Blocks
– WooCommerce Stripe Gateway
– Wordfence Security
– WP Fastest Cache
– WP Maintenance

Thank you,

Please try to install the above mentioned Qty buttons plugin, if it doesn’t solve the issue try to temporarily switch to another theme to verify there is no conflict with you theme.

Hi,

I downloaded and installed the Qty Buttons Plugin and i change the theme…
I’m sorry but the problem still there… Thank you for your help, i really need your plugin ! Thank you very much !

Hi,
In addition, try to deactivate all the plugins (except WooCommerce and Unit Price) to see if it solves the issue.

Hi,

I did the test with only Unit Price and woocommerce and it works. Adding just after Elementor, the bp comes back, so the bp comes from Elementor. Do you have a solution to make it work with Elementor?
Thank you very much for the time spent…

Hi,
Is it Elementor or Elementor Pro? try to unpublish the product archive template in elementor (so the default theme template will be used), and enable the ‘Qauntity (Shop pages)’ option in the Unit Price settings.

Hi,

The pb comes from Elementor pro! Indeed, without this plugin, the prices are displayed correctly, and add up perfectly in the cart by multiple of 6. On the other hand, a tooltip appears if the customer wants to put a quantity that is not a multiple of 6. Perfect . But a big part of my site is made with Elementor Pro. How can I still use it?

thanks a lot

Hi,
Try to unpublish the Elementor pro template of the product shop/product archive so the default theme template will be used.

Thanks ! yes indeed, the problem came from the Elementor templates.
On the other hand, I identified another pb with Elementor:
when I install the woocommerce element “the products” in a page, it is imperative to check “authorize the order” otherwise it does not work.
Then, once a product has been selected, the “add to cart” button disappears, which is a shame even if you can still change the quantities in the final basket.

Finally, when I define in Woocommerce my shop page created with Elementor,
the design of the theme takes over while the page is well designed with woocommerce elements… and suddenly, the plugin does not work again.

A last solution to propose?

Thks for all !