Plugin responsible for blacklisting an entire host, 200 websites affected

  • Resolved jancowell

    (@jancowell)


    4 years ago

    A little over a week ago I was having a very serious spam problem on my website, with around 750 accounts being created a day. After a couple of plugins not working, Stop Spammers was working perfectly, with only a few accounts slipping through. The number of spam account creation attempts increased to an account every 6 seconds but so far there were no further issues. This was until apparently the number of bounce-back emails from fake emails built up enough to blacklist our entire host, blacklisting 200 websites, causing huge disruption. This is the story according to my web developer, who since has become very unpleasant. I would like to get to the bottom of how Stop Spammers was capable of causing this damage and extra billing during this especially difficult time.

    The page I need help with: [log in to see the link]

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  • Hi Jan,

    I’m guessing that the emails in question that caused the host to go over its sending limit and get marked as spam would be the admin notice received when someone has been blocked and requests access to the site:

    Stop Spammers > Challenge & Deny > Notify Web Admin when a user requests to be added to the Allow List

    Thanks

    This option will now be turned off by default in the next update.

Viewing 2 replies - 1 through 2 (of 2 total)
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