Plugin seriously slows down the website

  • Can’t complain about functionality… but! This plugin adds a whooping 870 kilobytes to every page request (1.45 megabytes before plugin, 2.32 after) and 30 additional requests. There are tons of unminified JavaScript files.

    For example:
    /wp-live-chat-support/js/wplc_server.js – could save 3.5KiB (39% reduction)
    /wp-live-chat-support/js/wplc_u.js could save 3.0KiB (39% reduction) after compression.
    /wp-live-chat-support/js/wplc_u_node_events.js could save 1.3KiB (33% reduction).
    /wp-live-chat-support/js/themes/modern.js could save 1.0KiB (24% reduction) after compression.
    /wp-live-chat-support/js/md5.js could save 722B (33% reduction) after compression.
    /wp-live-chat-support/js/jquery-cookie.js could save 411B (30% reduction) after compression.

    Unminified CSS files:
    /wp-live-chat-support/css/themes/modern.css could save 1.2KiB (25% reduction) after compression.
    /wp-live-chat-support/css/font-awesome.min.css could save 480B (7% reduction) after compression.
    /wp-live-chat-support/includes/blocks/wplc-chat-box/wplc_gutenberg_template_styles.css could save 306B (21% reduction) after compression.
    /wp-live-chat-support/css/wplc_gif_integration.css could save 298B (20% reduction) after compression.
    /wp-live-chat-support/css/wplcstyle.css could save 206B (18% reduction) after compression.
    /wp-live-chat-support/css/themes/theme-default.css could save 36B (11% reduction) after compression.
    /wp-live-chat-support/css/themes/position-bottom-right.css could save 12B (28% reduction).

    Plus, additional DNS lookups to their hosts – bleeper.io.

    Small CSS files, that can be inlined:
    /wp-live-chat-support/css/themes/position-bottom-right.css (only 3 lines of code)

    Plus, additional 10 DB queries.

    Avoid if you want to archive good performance.

    • This topic was modified 5 years, 11 months ago by r007. Reason: they slightly improved performance
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi there @r007
    Thank you for bringing this to my attention.
    I will work on getting those items minified and concatenated this week and release an update. Would you be willing to modify your review once done?

    Thread Starter r007

    (@r007)

    Okay, thanks for your reply. Will be waiting.

    Hi there @r007
    For the last couple of weeks we have been serving concatenated and minified scripts and styles. Please will you have another look and let me know if you believe it is better? We saw massive performance improvements as a result of this.

    We’ll also be working towards moving away from jQuery altogether. This will also speed things up tremendously.

    Thread Starter r007

    (@r007)

    @nickduncan I see little improvement in speed. Plugin still adds 26 requests to each page load, and still ~800kb+ of traffic. Compare with Tidio Chat, they have really optimized system.

    Added one star to review.

Viewing 4 replies - 1 through 4 (of 4 total)
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