Plugin Setting permissions

  • Resolved Spnkmyr

    (@spnkmyr)


    9 years, 10 months ago

    Hey guys,

    I downloaded the newest version of wordpress today and I seem to have the following issue: “You do not have sufficient permissions to access this page.” when attempting to edit options and settings for plugins. This occurs in an installation that was updated, as well as an installation that was brand new, using the default theme.

    I’ve seen solutions posted here and there and I’ve tried them all, verifying that settings on my end are what they should be (re adming privleges etc).

    I do not have any issues accessing wp-admin using the administrator account. As this is a brand new installation, I have yet to remove the admin account.

    Anyone got any ideas? This is really starting to bug me. I don’t recall ever having this issue before, but it’s been a while so I can’t pinpoint when it started to occur. I noticed it today however.

    Any help would be appreciated.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    If neither of those make a difference, and if you are not using Multisite, access your database via phpMyAdmin (most hosting providers offer this in their control panel), go to the wp_users table and find the row for your user_login . Note the ID of this row. Now, go to the wp_usermeta table and find the wp_capabilities row for your user_id . Set the value of this row to:

    a:1:{s:13:"administrator";b:1;}

    Thread Starter Spnkmyr

    (@spnkmyr)

    Hey, tried manually resetting – no luck. Even deleted the plugin folder completely, remade it, re-downloaded the plugin (in this case it was collapsing archives) and when I click on options and settings, I still get the error. I do not however get that error with plugins such as meta-slider that add their own link to the dashboard.

    I am using the default theme that comes with wordpress. No luck.

    I have verified the above steps via putty in Mysql, still no luck.

    Any other ideas?

    Moderator James Huff

    (@macmanx)

    Ok, so the problem is with only this one plugin? What is it called?

    Thread Starter Spnkmyr

    (@spnkmyr)

    I’m going to do a couple other tests, but perhaps because it is untested with this version of wordpress..Although previously, I attempted to edit the settings for contact form 7 and it did the same thing… I’ll get back to you.

    Moderator James Huff

    (@macmanx)

    But, what is the plugin called?

    Thread Starter Spnkmyr

    (@spnkmyr)

    Collapsing Archives – I should note that it was untested with a previous version of wordpress and worked fine

    Moderator James Huff

    (@macmanx)

    Ok, I recommend asking at https://www.ads-software.com/support/plugin/collapsing-archives#postform so the plugin’s developers and support community can help you with this.

    Thread Starter Spnkmyr

    (@spnkmyr)

    Thanks

    Moderator James Huff

    (@macmanx)

    You’re welcome!

    https://www.ads-software.com/support/topic/error-accessing-settings-and-options

Viewing 9 replies - 1 through 9 (of 9 total)
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