Plugin settings doesn’t get removed on uninstall

  • I had some issues with posting to some social networks and decided to try to reinstall the plugin and setup it all over again. I’ve read the ?How to completely remove SNAP? article and completed the instructions there — however, after reinstall, my account data was still there and now it even doesn’t get removed manually. I’ve cleared the wp_options table one more time, but the account settings are still seen in the plugin configuration interface.

    I also looked through plugin files and didn’t find anything there.

    It really looks like that the private keys and other data are stored somewhere apart from the wordpress stage and even my server. That looks at least insecure.

    Please tell me how to remove that data.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author NextScripts

    (@nextscripts)

    Do you have any chache plugins installed?

    All SNAP data is kept in your DB wp_options table in those tree fields:

    nxsSNAPOptions
    nxsSNAPNetworks
    nxsSNAPNetworksU

    All of them should be deleted by SQL query from the link you mentioned

    DELETE FROM wp_options WHERE option_name LIKE ‘nxs%’;

    Thread Starter a1re

    (@a1re)

    Yep, I have W3TC installed. I cleared the cache multiple times, but it wasn’t helping — however, it looks like I found the solution and the bug was really caused by caching.

    Here is what I done to fix the issue (in case if anyone will face it):
    1. Uninstall the SNAP plugin
    2. Remove SNAP data manually with query DELETE FROM wp_options WHERE option_name LIKE 'nxs%';
    3. Clear the cache with W3TC ‘Empty all caches’ button.
    4. Install the plugin again.

    At the same time, the bug I was trying to fix with reconfiguring, is still in place. Sharing to VK produce errors (same as here), and accounts page shows that I have two VK.com pages configured (de-facto I have one).

    • This reply was modified 4 years, 6 months ago by a1re.
Viewing 2 replies - 1 through 2 (of 2 total)
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