Plugin settings inaccessible.

  • Resolved loicremy

    (@loicremy)


    10 years, 3 months ago

    HI,

    I installed free version of the plugin 3 month ago without problem.

    I recently modified the site to add a WP network with the original site plus another in a new language…

    Today, I have attempted to open settings in the Google Sitemap plugin, but I’m denied with the sentence ‘Vous n’avez pas les droits suffisants pour accéder à cette page.’ (You do not have sufficient rights to access…)

    I tried to disable/delete and reinstall plugin, without difference…

    Is the problem in rapport with the structure modification ?

    How to solve that ?

    Thank you in advance

    Lo?c

    https://www.ads-software.com/plugins/google-sitemap-plugin/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi loicremy,

    We kindly ask you to specify, did you activate the plugin for a network, or is it activated for both websites separately? Which of these websites does the problem occur on (on both, or just on one of these)?

    Regards,
    BestWebSoft Support Team.

    Thread Starter loicremy

    (@loicremy)

    Hi,

    In my case, the plugin is activated at network level, since it is not visible in the sites plugin lists.

    Has I cannot install plugins inside a site, I was searching how to set the plugin options for each site at network level.

    Best regards

    Lo?c

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi Lo?c,

    If you activate the plugin as network, the access to the settings page is permitted from every subsite and is not permitted from the multisite admin panel.

    Regards,
    BestWebSoft Support Team.

Viewing 3 replies - 1 through 3 (of 3 total)
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