Plugin should clean after itself upon deletion

  • Resolved iontulburedev

    (@iontulburedev)


    2 years, 4 months ago

    Besides the fact that your service isn’t compatible with all the servers/environment :
    – Rest Api issues on inmotionhosting ,failure to connect to your services;
    – Webp conversion not working on hostinger ;

    Here is another dirty fact : Why doesn’t it clean after itself ?

    After deletion folder [10web-page-cache-config] is still present in wp-content directory.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Nikita Kharchenko

    (@nikitakharchenko)

    Dear user, hi!
    Thanks for reaching out to us!

    For both of the issues mentioned above, we have a Help Center article that explains how to fix them.

    As for file cleanup, thanks for your feedback. I’ve passed this along to the developer team to check. We will follow up as soon as we can.

    Please let us know if you have any other questions in the meantime, we’ll be glad to answer them.

    Plugin Support Nikita Kharchenko

    (@nikitakharchenko)

    Dear user, hi!

    I got a confirmation from the developer team that the full file cleanup issue will be fixed in the next update that comes out very soon.

    I would like to thank you again for your feedback on the matter. Your feedback helps us improve the product.

    Please let us know if you have any other questions, we’ll be glad to answer them.

    So, we have to reinstall and then uninstall?

    Plugin Support Nikita Kharchenko

    (@nikitakharchenko)

    Dear Pablo, hi!

    If you would like the plugin to do an automatic cleanup, then I’m afraid that this is the route to take.

    Otherwise, you can manually do the cleanup if you want to by deleting the ’10web-page-cache-config’ folder from wp-content and ‘tenweb-speed-optimizer’ folder from plugins folder.

Viewing 4 replies - 1 through 4 (of 4 total)
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