Plugin shows wrong status / schedule times

  • Resolved schueri

    (@schueri)


    4 years, 4 months ago

    Hey guys,

    since the last update the plugins shows the wrong status in the admin area (it shows “Shop close” although it should be opened) and a countdown with the wrong text in the frontend.

    For today (Sunday) I have the start time 04:00 PM and the end time 09:00 PM. But in the admin area, it’s closed and the countdown banner in the frontend shows “0 hours, 0 minutes, 0 seconds”.

    The data shown on the right sidebar are the following:
    Date – Now: 8th November 2020
    Time – Now: 06:38 PM
    Day – Now: Sunday
    Timezone: Europe/Berlin

    If you need more info, please tell me.

    Thank you for your support!

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Jaed Mosharraf

    (@jaedm97)

    Hi, Thank you for reaching us.

    We are really sorry about the issue, Yes we are experiencing some issues with the timer and received some requests on this. Hopefully within next 24 hours we will push an update with fixing the issue.

    Thank you again for supporting us. Regards

    Plugin Author Jaed Mosharraf

    (@jaedm97)

    Hi, Thank you for being with us.

    We have released a new update on the plugin <b>WooCommerce Open Close</b> Please update your plugin now, we expect to resolve your issue. But if you feel still something is going wrong, please don’t hesitate to write back to us.

    Waiting to hear further feedback. Thank you and Regards

    Thread Starter schueri

    (@schueri)

    Hi Jaed,

    thank you for the update – it seems to work now!

    Regards
    Raphael

    Hi guys. I had the same problem last Sunday. During the past weekI applied the new update, but yesterday on Sunday the same problem persist. It only happens on Sunday, the rest of the days of the week it works perfectly.
    I have WooCommerce Open Close plugin version 4.1.8 and WooCommerce Open Close – Pro plugin version 1.0.2
    Can you help me?
    Thanks in advance,
    Pablo.

    Thread Starter schueri

    (@schueri)

    Yes! Yesterday, we had the same problem again – only on Sunday

    Hello, I have the same problem, the opening does not work on Sunday …

    Plugin Author Jaed Mosharraf

    (@jaedm97)

    Hi, We are really sorry about the issues. We have recognize the issue. We are working on it mow.

    You can expect an official update within this Saturday Afternoon.

    Thank you all.

    Hi guys. Still waiting for a solution. Every Sunday the plugin keeps Woocommerce closed and we have to disable it to open the online shop :-S

    Plugin Author Jaed Mosharraf

    (@jaedm97)

    Hi, We are really sorry for keeping all you in delay.

    Can you guys please update the plugin to latest version, we expect the issue should be resolved, but if you face any further issue kindly let us know, we will definitely take care of that.

    Thank you for your patience, You guys are really awesome. Waiting to hear your feedback. Regards

    Plugin updated, thanks a lot. Next Sunday we will check if it is working fine. Have a nice week! ??

    I am currently facing the same issue. Please can you update your plugin, I have since created a ticket on pluginbazar.com but no response. I created the ticket a week ago and still no response. I have the PRO Version and still I have been facing this issue from when I purchased the plugin all the way until now. The issue gets fixed, and then months later the issue comes back. Can you release a permanent solution.

    Plugin Author pluginbazar

    (@pluginbazar)

    Hello @calhempla,

    We regret the inconvenience caused due to the issue.

    Can you please update the plugin to the latest version, which might resolve your issue? Please update and let us know your feedback on this.

    Waiting to hear back from you, Regards

Viewing 12 replies - 1 through 12 (of 12 total)
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