Dear Sociable,
It’s now been a month since my last post. I understand that Sociable is a free plugin, but I honestly have no interest in using or buying any app from your company because of your extraordinary lack of customer service. You would have received high customer service marks if you had simply said that Pinterest for Classic was a feature that you were not yet offering and that you had no ETA as to when you would be offering it. Instead, you promised to offer it and you even gave a specific date for when it would be available. That date was over a month ago and you still haven’t delivered. Even worse, as comment after comment has been made, you’ve refused to acknowledge your mistake and respond to the people who have come to depend on your plugin.
I will find a new plugin to use for my social marketing needs and I will go out of my way to warn people to not use any of the plugins you offer (regardless of whether they are paid or not) because of your complete lack of customer service.
If you’re as irritated by Sociable’s silence as I am, please list the alternatives that you have found and spread the word about Sociable’s lack of customer service.
