[Plugin: SpeakUp! Email Petitions] Page hangs in Internet Explorer

Not sure exactly what you mean by “hangs”. Can you give a more detailed description of what you’re seeing on the page?

I visited the link you provided in IE 9 and everything appears to be working fine.

Hi Keith. I mean the computer freezes. Im getting a lot of complaints from people who try to sign the petition but their computer freezes up when they visit the page.

Cut and paste from facebook

12 people like this.
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Mitch Kalnajs Every time I click this link, it freezes my phone or my laptop??
20 hours ago · Like
Gill Irwin Mine too!!
11 hours ago · Like
Tracy Angela Smith-Graham Mine too but i went into a news agents while i was at whitby for the 60’s weekend and signed one there
10 hours ago · Like

I can’t seem to duplicate the problem. The page loads fine for me and I haven’t had reports of anything similar from other users.

when you run the page through an HTML validator, it shows that there is a character in one of the comments that doesn’t map to UTF-8. Seems to be something in the comment signature from Vera of Ukraine. I’d try editing any odd characters out of that comment and see if it helps.

thanks mate Ill give that a try. Bloody Ukranians have a lot to answer for lol

I removed the comment from the Ukranian lady. But still no joy. Any more ideas ?

We have got the same problem with this petition: https://teu.ac.nz/2011/09/supportcanterbury/. Many people can sign it but not some using IE. instead the pages mostly seems to crash.

us too!

https://standupfortibet.org/enough/dk-speakup-petition-1/

developed it using firefox and now it’s in full swing we’ve been receiving reports of the same problem with internet explorer

think the code needs a tweak somewhere?

I noticed that all of the petitions linked to in the comments above are displaying enormously long lists of signatures. Maybe returning the setting for the number of latest signatures to display back to something near the default of 50 would keep some older versions of Internet Explorer from freaking out.

I’ll take a look at alternate ways of displaying the signatures for a future release.

that’s not a bad point, kreg

how about a workaround, where it detects the version of ie and displays the list either complete, if wanted, or a shortened list [latest sigs] if older than x version? whichever version it is that messes up with long lists – does anyone know yet?

is that possible?

bit of feedback:

“I’m using windows xp. I had probs with Internet Explorer 8. Froze several times trying to access the pledge signup page. Latest version of Firefox worked fine. Cheers”

any help?

don’t wanna put anyone off this, but now someone seems to have had the same experience with a mac pro and firefox??

has anyone noticed if it’s the sign-up form or the list? i’m thinking of moving the list, but it’ll be pointless if the form is causing this

Another user emailed me on this… It seems that IE won’t allow values greater than 3 digits in ordered lists. So 999 is the limit for now.

I’ll be changing the way the signature list displays to use a table rather than an ordered list. While you’re waiting for the new version of the plugin to come out, I suggest setting the recent signatures to display only 999 or less.

Thank you!

thanks for researching that – it’s a great plug-in