Plugin Stop working at number 3

  • Resolved lotfisims

    (@lotfisims)


    2 years, 1 month ago

    Hello,

    I have installed the plugin today with the following configuration :
    [Prefix][Number]
    Prefix : “cr-“
    Lenght : 1
    Starting at : 1

    The 3 firsts orders were a success and the plugin did well his job but
    after the order 3, the system goes back with the woocommerce standard configuration.

    See the Screenshot : https://ibb.co/WsnKNYx

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @lotfisims,

    Thanks for reaching out.

    Kindly make sure that there are no other sequential order plugins or any custom code snippets (to alter WC order number) present on your site.

    If the issue persists, please share your WooCommerce System Status report (WooCommerce>status>system status report) via this link for a better understanding of your system environment.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @lotfisims,

    Since we did not receive any follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, please open a new thread as we will mark it as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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