Plugin Stopped Working All Of A Sudden

  • Resolved stefsternyc

    (@stefsternyc)


    7 years, 5 months ago

    Anyone else experiencing this problem? Users are writing reviews but follow up email doesn’t send out code or thank you. Possible server issue?

    Ivole? Any thoughts?

    I’m wondering what to do when this happens? Manually add coupons for users or maybe there’s a way to manually create codes in CR?

    Thanks.

    • This topic was modified 7 years, 5 months ago by stefsternyc.
Viewing 2 replies - 16 through 17 (of 17 total)
  • Thread Starter stefsternyc

    (@stefsternyc)

    1. Don’t worry about it. It’s really hard to explain. I found a workaround.
    2. Well, yes and no. It’s most likely customers are choosing to only write about one thing. So let’s shelve this for now.
    3. I fixed that myself. It was a server issue. We had a staging site and that took over from live site. Not good. You may want to create a dev button so it doesn’t send out messages because I know a lot of us have dev and staging sites.

    Plugin Author cusrev

    (@ivole)

    After an additional private chat all questions related to this support topic were clarified and now this topic can be marked as resolved.

Viewing 2 replies - 16 through 17 (of 17 total)
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