Viewing 6 replies - 1 through 6 (of 6 total)
  • Srijith V

    (@srijithv)

    @iansss The services are stable and available now. In your site, I can see that the script needed for buttons are not loaded. Have you made any recent changes to the blog, like a theme change or a new plugin? The quick fix will be to add following line which adds the script in the footer of your theme.

    <script type="text/javascript" src="//s7.addthis.com/js/300/addthis_widget.js#pubid=<REPLACE_WITH_YOUR_PUB_ID"></script>

    If you can provide access to your dashboard, I can check why the issue is occurring.

    Thread Starter iansss

    (@iansss)

    I have not added any plugins. Simply updated WordPress itself and any updateable plugins.

    Worse of all, this seems to have happened to all WordPress accounts I run!!!
    Suggests an upgrade has kicked out your code?

    Srijith V

    (@srijithv)

    @iansss Few other users also reported the same issue and it seems like one plugin which had a recent update caused a conflict with our. We have checked with WordPress update, and it is fine. Is there any chance you can provide me access to your admin dashboard on this site or a dev/qa site which has the issue? You can send it to srijith[AT]addthis.com

    Thread Starter iansss

    (@iansss)

    OK Samurai, sending now

    Srijith V

    (@srijithv)

    Hello @iansss,

    We assume this is a conflict with the Jetpack plugin. We are looking into it and will update the plugin if needed.

    Meanwhile, I have added a Text Widget into your Appearance configuration to include the missing Javascript source and the buttons are working now. I didn’t try disabling Jetpack plugin as it will need an authentication to your wordpress.com account to re-enable.

    Thread Starter iansss

    (@iansss)

    I’m glad you’ve isolated the issue Samurai.
    I suppose I need to decide what to do with all my clients.

    many thanks for putting right on my site.

Viewing 6 replies - 1 through 6 (of 6 total)
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