Plugin stripping javascript from ad code

  • Resolved SSmeredith

    (@ssmeredith)


    3 years, 7 months ago

    Trying to add some Adv. code and the Soliloquy plugin is strippping the Javascript. No problem with the Advertiser plugin on the website. I’ve added as HTML plain and also encased in [code][/code] tags and still having the issue. Any security plugins are also inactive for testing. There is no caching on at the website.

    What do you need from me for troubleshooting assistance?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi, @ssmeredith!

    Thanks for writing in!

    Could I trouble you to write in through our official support channels? We have one here, and one here, depending on whether or not you have a paid license with us.

    To troubleshoot, we’ll need a link to the site’s login page with admin-level login credentials, and a link to a page where this issue is happening. (Our official support channels are totally secure.)

    Thank you!

    Thread Starter SSmeredith

    (@ssmeredith)

    Ticket submitted, thank you!

    Thread Starter SSmeredith

    (@ssmeredith)

    Hello! Would love to have a reply our the paid support ticket, as per your request. We are on a tight schedule and the deadline has arrived… today. I would appreciate the assistance asap as we have yet another issue to arise.

    Many thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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