Plugin stuck on “Results are still loading…”

  • Resolved VannDigital

    (@vdn-staff)


    4 years, 6 months ago

    I’ve noticed since the recent Jetpack update that the Health Check & Troubleshooting plugin has become stuck on “Results are still loading…“.

    Any help with this issue will be appreciated ????

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Same problem here.

    Plugin Author Marius L. J.

    (@clorith)

    Hiya,

    Thanks for the heads up, it seems Jetpack had a blank test built in that caused things to stop up waiting for a response. They’re fixing it on their end, and we’ll look to harden things on our side too to prevent such incidents from halting result processing.

    Since it’s got a fix on the way from the other team, I’m going to mark this as resolved, just for sanity sake ??

    Hi,
    for what it’s worth, I’m still having this issue. If I click on the Info tab, it says “Should be improved”. On the status tab, it never gets beyond “Results are still loading…”.
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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