Hi @andy264
Thanks for reaching out and we are sorry to hear about the connection issue you are experiencing.
SMTP Error: Could not connect to SMTP host.
This error indicates that the server refused the connection and is not able to connect to your email server.
You’ll need to contact your hosting provider with the error report to identify the cause. Please let them know that you are trying to connect to their SMTP settings following the guide here:
https://wpmailsmtp.com/docs/how-to-set-up-the-other-smtp-mailer-in-wp-mail-smtp/
They’d hopefully be able to help!
In case you still run into any issues, please kindly know that there are other mailers you can use with WP Mail SMTP.
We have documentation on setting up each of our available mailers here:?https://wpmailsmtp.com/docs/a-complete-guide-to-wp-mail-smtp-mailers/.