Plugin suddenly stopped working

Hello @rodrigor17 ,

Greetings for the day!

I’ve taken the time to review your site’s checkout page by adding a product to the cart and proceeding with the checkout process. It’s apparent that the Ajax call for data collection is functioning smoothly.

To illustrate this, I’ve included a reference screenshot for your convenience:?Screenshot.

The issue appears to be related to the CRON job, which has marked the data as abandoned orders. For guidance on resolving the issue of abandoned orders not being captured, I recommend checking out our comprehensive article on the matter: Abandoned Orders Not Capturing.

I trust that this information proves valuable. Please don’t hesitate to reach out if you have any further questions or concerns.

Best regards.

hello! good afternoon!
I have the same problem! I already enabled cron in wp-config.php.
I already entered “wget” in cpanel –

wget –delete-after –no-check-certificate https://domain.com/wp-cron.php?doing_wp_cron > /dev/null 2>&1

where domain is configured with my client’s domain.

I use the shoptimize theme and wprocket on both sites.

Why don’t you capture the abandoned cart?

websites:

larimarjoias.com.br

emporiodoeva.com.br

• This reply was modified 12 months ago by gauchopbonline.

Hello @gauchopbonline ,

I hope your day is going well!

Your response has been posted within an existing thread initiated by another user. To ensure clarity and avoid any potential confusion or misunderstanding, I recommend starting a new thread. Kindly open a new discussion and share the relevant information there.

Thank you for your understanding.

Best regards.